UPDATED CONDITIONS (over ruling ones below for our store) CAN BE FOUND HERE: https://playandbuy.co.uk/store/index.php?main_page=conditions

These terms and conditions are provided by Hussmir for playandbuy.co.uk and its subsidiaries (referred to as 'us', 'our' or 'we' in these terms) and set out the terms and conditions under which you may use our website. Your use of this website and the purchases you make off it constitutes acceptance of these terms and conditions. If you do not accept the terms and conditions, then you may not use the website. All orders are only accepted on the condition customers have read our Terms and Conditions before purchasing.

These terms and conditions may be revised at any time by us updating the website. Changes to these terms and conditions will be effective immediately when they are posted on the website. We reserve the right to close any, or all, of the website at any time, and to amend or correct any website content, with or without prior notice.

BB Guns
Minimum age to purchase a BB gun is 18 years. An adult must supervise persons under the age of 18 years. When purchasing a BB gun from us you agree that you are at least 18 years old, proof or checks can be made by us at any time to confirm your age. No gun should be carried in a public place unless in transit when it should be unloaded and placed in a bag. Guns must NOT be concealed on one’s person, or pointed or fired at another human or animal. Safety glasses and other protective clothing should always be worn when operating or viewing the firing of an Airsoft BB gun.

From 01/10/2007 the laws regarding Airsoft guns have changed for the UK. Under the VCRA Bill 2006 it is illegal to buy or sell an Airsoft gun to anyone under the age of 18 years. Under Section 36 of the V.C.R Act it is a criminal offence to alter the appearance or paint in a colour of an imitation firearm to make it into a realistic firearm. For more information please go to our page BB guns and the law playandbuy.co.uk/bbgunslaw

International customers may need to contact their customs agency to get the required import permits for the items you order.
If you order is confiscated by your customs agency, PlayandBuy is not responsible for the loss, nor will we reimburse you for the cost of the impounded products or their shipping cost. It is up to the buyer to know the laws and costs when it arrives at their destination. We will not ship most of our BB guns overseas, sorry.

Prices and Tax
The price shown for the goods excludes postage and packing unless specifically stated. The charges for postage and packing are shown in the checkout and before you are asked to confirm the order. The price you pay will not include VAT for all deliveries within the UK. All postage or item prices are for UK Mainland Only. For example items with Free Delivery are for UK Mainland Addresses only. Overseas, highlands and unconfirmed PayPal addresses will need to be sent with a tracked delivery method and you may be required to pay additional postage costs. The buyer is responsible for paying any customs and/or tax charges when it arrives at their destination.

Description of products
Each product on this website is listed subject to its Product Description. We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was posted on the website.
The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.

Privacy and Security
All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act. The privacy policy can be found here

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

We do not give any warranty, condition, guarantee or representation, express or implied, relating to the information contained on this website or on any website to which it is linked.

We make no representations or warranties concerning the accuracy, completeness or suitability for any purpose of the information and related graphics contained on this website, or on any website to which it is linked.

We do not warrant that our website or any website to which it is linked or any relevant server are free of computer viruses or other harmful applications.

Limited Goods Warranty

Seller (playandbuy) warrants to the Buyer (customer) only, that the goods will be free from defects in material and workmanship and will perform to seller's applicable specification for Seller's specified standard warranty period of 48 hours from the date of delivery of the goods to the Buyer. The liability of Seller hereunder shall be limited solely to replacing or crediting the current purchase price of (at Seller's option) any defective units which are returned during the warranty period properly packaged and returned to the Seller. In no case are goods to be returned without first obtaining permission and a return authorisation from the seller.

Playandbuy does the best to check all items before they are sent out but Items where signature is required upon arrival, if the package looks damaged, opened or tampered with in any way then you should NOT accept the delivery from the courier. We suggest you check the item(s) properly before signing for them. Where signature is not required. Damaged/faulty looking goods should NOT be opened and you should inform us within 24 hours. Once opened the warranty is void.

Please Do not cock the gun (s) (specifically spring loaded) whilst your finger is on the trigger, as this will damage and/or jam the firing mechanism, this damage is not covered by warranty. Also if cheap/inferior or wrong pellets and/or re-used pellets are used or found to be jammed in the gun warranty is voided.

If the guns or any item has been modified (i.e. sprayed) or anything else similar which is deemed as a modifications then in its original state voids all warranty. 

If you open the product or take it apart or any home diy solutions, your warranty will be void and no credit note, refund or replacement will be issued. 

Goods or parts which have been improperly handled or which have been subject to abuse, misuse, accident, alterations, neglect, improper or inadequate maintenance, unauthorised repair or improper installation by the buyer are not covered by this warranty. Warranty is subject that the buyer has followed and read all directions and instructions or notes (if any) on the product page or the item itself. If the instructions are not followed they will void the warranty.Seller will make the final determination as to the existence or cause of any alleged defect.

A manufacturers or suppliers warranty will also apply if available.

Consumer Rights
None of the Terms and Conditions affects your statutory consumer rights.

If the products that we supply are technical & mechanical products (i.e, bb guns, electrics etc), which require mechanical knowledge and skill to use and maintain. You should not purchase our products unless you have a good understanding of how to use and maintain mechanical products. It is up to you to learn how to use and maintain your product. Failure to do so will void any warranties.

Neither Hussmir Group nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Seller will not be liable for any loss, damage or penalty resulting from delay in delivery when such delay is due to causes beyond the reasonable control of the Seller, including but not limited to, supplier delay, force majeure, acts of God, labour, unrest, explosion or earthquake. In any such event the delivery date will be deemed extended for a period equal to the delay.

The Seller's liability arising out of the Contract and or sale is limited to the purchase price paid by Buyer and in no event will seller be liable for any costs of procurement of substitute goods or services by the Buyer, or for any special, consequential, incidental or indirect damage, loss or expense (including without limitation loss or profit) relating to or arising out of this agreement, whether the claim is based on contract, negligence, or any other theory of law or equity, under any circumstances whatsoever even if the Seller has been advised of the possibility of such damage. Loss or expense without limitation includes any liability that may arise out of third party claims against Buyer. These limitations shall apply notwithstanding any failure or essential purpose of any limited remedy provided under paragraph 8 above or under any other term of the Contract

Damaged/faulty goods or return requests are subject to these terms and conditions, the limited goods warranty above together with the product description on the product page.

On our site we accept PayPal. With PayPal you can register your bank account, credit card or debit card. You don't have to sign up with PayPal if you don't want to. Customer credit card information is not collected or stored by us on our servers.

Here’s how the Paypal checkout process works once you have added the item(s) to the cart:

  1. Customers enter their name and shipping address.
  2. They’re prompted for their credit card, email address, and phone number.
  3. (Optional) After reviewing their information, they may choose to save their information by creating a PayPal account to make future transactions faster.

Please note that PayPal’s fraud prevention measures remain in effect for buyers who use this checkout.

You can only return a product for these reasons: - Your product is faulty and is within 48 hours of delivery for a replacement. - Your product is unopened and within 7 days of delivery for a full refund (excluding delivery charges occurred and reasonable admin fee).

If for any reason you wish to return a product purchased from PlayandBuy, Please E-Mail us at Sales@PlayandBuy.co.uk

If you wish to return any item(s) we ask that they are returned, in unopened and in resellable condition, complete with all components and their original packaging intact.  We regret that any items received that are not in a sellable condition will be returned to you. 

Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. If we do not receive the item back from you with the delivery slip, we may arrange for collection of the item from your residence at your cost.

If you receive a damaged/faulty item you must inform us within 48 hours of your order being received. (Subject to the 'limited goods warranty' above), You will need to send the item back to us with the delivery slip and we will do our best to arrange for a replacement to be sent out or we will refund the relevant part of the purchase price for that item. In no case are goods to be returned without obtaining permission from us first.

If you do not receive the item(s) at all, then you should inform us maximum 3 days after the delivery estimate time.  

Your Obligations
You agree that;

any information provided by you will be true, accurate, current and complete. we will not accept any responsibility for any errors.
confirm that you are the authorised holder of any credit/debit card you may use on the website
to notify us immediately of any changes to any information you have submitted to the website
we may collect, store and use information about you in accordance with our privacy policy
that you will only use the material on the website for your personal use only, and not for any commercial purpose whatsoever.
that you will not do any of the following without obtaining prior written permission from us;
Redistribute or modify any of the content of our website
Remove any copyright or trade mark notices from any copies of the content
Create a database in electronic or structured manual form by systematically downloading and storing all or any of the content of our website
This agreement constitutes the entire agreement between you and Hussmir Group and its subsidiaries with respect to the use of the website.

These provisions (terms, conditions, disclaimers and exclusions) shall be construed in accordance with the laws of the United Kingdom.

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